Privacy Policy

All orders placed on Giftmandu are subject to the terms and conditions outlined below. By placing an order on our website, you agree to be bound by these terms.

1 Information We Collect

We collect personal information only when necessary to fulfill your order, including:

Name
Contact details (email, phone number)
Delivery address
Payment-related information (processed securely via payment gateways)

2 How We Use Your Information

Your personal information is used strictly for:

Processing and delivering orders
Communicating order updates and service-related messages
Customer support and issue resolution

We do not use your information for purposes you have not consented to.

3 Information Sharing

Giftmandu does not sell, rent, or trade customer information.

Information may be shared only with trusted service providers (e.g., delivery partners or payment gateways) solely to complete your order.

4 Data Security

Giftmandu uses secure systems and SSL encryption to protect customer data.

All sensitive information is handled with strict confidentiality and care.

5 Cookies & Website Data

Giftmandu may use cookies or similar technologies to:

Improve website performance
Enhance user experience

Cookies do not collect personally identifiable information without user consent.

6 Your Consent

By using the Giftmandu website and placing an order, you consent to the collection and use of your information as described in this policy.

7 Policy Updates

Giftmandu reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.

Sabin S Udash

I’m Sabin S. Udash, the Founder of Giftmandu. I started Giftmandu in 2010 with a clear goal: to make sending gifts across Nepal reliable, secure, and worry-free. From the beginning, my focus has been on building customer trust through honest practices, quality products, and dependable delivery.

Every policy, process, and service at Giftmandu is designed with fairness, transparency, and customer satisfaction in mind. I remain personally committed to maintaining high service standards and ensuring that every order is handled with care, responsibility, and respect for our customers.