Delivery during lockdown period

We're delivering safely inside KTM valley

As we all are going through unprecedented times of our lifetimes, let's keep our hope strong for brighter days ahead. This should go away, and will go away so everyone of us will get back to friends & family, to our community and to our normal daily lives.

During these times, we continue connecting you with your friends and family in Nepal with safe gift delivery. We follow safety guidelines from processing and preparing gift orders to dispatching and delivering to door-steps of your recipients.

As we are operating with extremely limited resources these days due to partial lockdown, our gift delivery service is available as below:

Delivery availability & terms:

  • Preferred Delivery Date is not available during lockdown period. Order will be processed and delivered earliest possible once order is received (1-3 days).
  • Sameday delivery is not available.
  • Telephone support will not be available as we are minimally staffed. We ask to contact us via text based support - fb messenger, viber, WhatsApp or email.
  • Delivery will be available in and around Kathmandu ringroad only.


Safety & delivery process:

Safety is our utmost priority. Orders are prepared in our clean premises. Delivery bags are kept in safe delivery boxes and handled carefully. Deliveries are dispatched directly from our office to your recipient's location. Our delivery staff are aware, well informed and trained to keep safety 'on watch' all the time. They wear face masks, disposable gloves throughout the delivery. They use sanitizers frequently to keep their hands clean. 

We do contactless delivery by keeping at least one meter distance, and not requiring delivery signature. 


Delivery update


Aug 10, 2020 (Latest)
*Updated delivery (Inside KTM 1-3 day delivery, Outside KTM - closed)
Due to odd/even vehicle number-plate system, our delivery crew has been cut off by almost 50%. Therefore, new orders inside KTM will be delivered anyday within 1-3 days after receiving orders. Preferred delivery day may not be available temporarily based on situation in upcoming days. Delivery is available within Kathmandu, Bhaktapur and Lalitpur, Kirtipur area only at the moment (inside and a few kilometers outside Ring Road).

Delivery to outside KTM is closed again due to lockdown in major cities outside KTM, and due to courier transportation issues. As airports are still closed, it is very unpredictable to send orders through ground cargo when the parcel will arrive to destination city due to 'in-transit' full/partial lockdowns.


Jul 11, 2020 (Old)
*Resumed delivery to outside KTM locations (Dharan, Biratnagar, Jhapa, Pokhara, Butwal, Bhairahawa) 
We've now resumed delivery to some locations outside Kathmandu valley including Dharan, Itahari, Jhapa, Biratnagar, Pokhara, Butwal and Bhairahawa with expected 3-5 days expected delivery. Airports are still closed. Orders are shipped via ground cargo at the moment.


Jun 14, 2020 
*Flowers available now 
There's a little ease on lockdown starting Friday Jun 12th. Shops are allowed to open. Vehicles are allowed with even/odd number plates.

Flowers are now back and available for delivery inside Kathmandu valley - 
https://www.giftmandu.com/send-flower-to-nepal/


May 24, 2020 
*Growing heat and hair 
Heat: As weather temperature is getting warmer, we have now cooling fans available for delivery inside Kathmandu valley - https://www.giftmandu.com/home-and-kitchen/fan/

Hair: We haven't had a chance to go to hair salons for a couple of months already. Why not learn and try at home? Order your hair trimmer/cutter - https://www.giftmandu.com/beauty-shop/mens-grooming/ 


May 23, 2020 
*Cakes and flowers temporarily not available 
Freshly prepared food products including cakes as well as fresh flowers are not available for delivery during lockdown period.

All food products listed here are available - https://www.giftmandu.com/grocery-gift-shop/

We are prioritizing essential delivery only at the moment.


May 21, 2020
*Delivery exclusion

Limited access to following areas inside Kathmandu valley and hence delivery is not available to these areas at the moment.

Bhaktapur (Last stop is Koteshwor)
Kapan
Maitidevi
Chandragiri areas (Last stop is Kalanki)


May 10, 2020
*Resumed delivery for essential items inside Kathmandu valley
Resumed delivery for inside Kathmandu valley for essential items (after lockdown closure since March 24th, 2020)

Since long route cargo transportation is not open, delivery to outside Kathmandu locations is currently closed.


Outside KTM delivery: closed 
Stay home. Stay safe.